Hotel And Concierge Security

The role of Concierge Security Officer is very varied, with different elements such as call handling, CCTV monitoring, assisting in the detection and prevention of Anti-Social Behaviour and Criminal Activity and dealing with Out of Hours Repairs.

Here in Cerber Security Services we understand that security staff working in the hospitality sector must maintain a high level of customer service without compromising on his or her duties as a security officer, a unique skill set is required when dealing with a demanding sector, making sure all guests and their valuables are safe and secure alongside liaison with hotel management to help up keep a safe and pleasant environment at all times, being vigilant and having a proactive approach to his or her daily duties is an utmost importance for us while maintaining an approachable and welcoming demeanour.

Some Cerber’s Concierge Security Officer responsibilities:

  • C.T.V. monitoring
  • Regular Foot patrols
  • Parking lot and fire exit checks
  • Well-groomed and presentable at all times
  • Key holding/alarm response
  • All guards are first aid trained
  • Incident reporting
  • Health and safety
  • Addition background checks on all guards
  • 24-hour help line

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